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ICAEW Chartered Accountant · 12 years in accountancy

From “what happened” to “what’s next”.

I’m Hayley Ayres, a chartered accountant. I work with a small number of founder-led companies as their part-time finance lead, so each one gets my full attention.

Not sure yet? Check if I can help.

Hayley Ayres BFP ACA
Highly CommendedDynamic Awards 2025
★★★★★
40+ Google reviews

“She really takes the time to understand our clients and their businesses, and what they want to achieve. The most personable accountant I have ever met!” Ida Fransson, Google review

12
years in accountancy
Highly Commended, The Dynamic Awards 2025

Why Heart & Soul changed direction

For years my work was year-end accounts and tax returns. Important work, but it always looked backwards. I’d sit with owners who had built something real, and see the questions they couldn’t answer: why there was never enough cash, which jobs were actually making money, whether they could afford the next hire.

Their accountant told them what happened last year. Nobody was helping them run what happened next. So that’s what I do now.

I also know what it’s like on your side of the table. I started my own accountancy company from scratch, so I understand first-hand the problems and challenges founders face.

Heart & Soul Accounting was previously known as HB Associates. Same person, same phone number, a new name for a new focus.

How I work

I take on a small number of clients so I can know each business properly. You deal with me, every time: no juniors, no handovers. I keep it attentive and detailed, with communication and planning at the heart of it, because that’s where I see too many accountants fall short.

I have particular experience with fast-growing companies, companies preparing for a sale, and founders who sit at the top of a large team on their own, often in media, construction and scaffolding. I work with most sectors. I’m also a keen networker, so if you need a solicitor, a lender or a specialist, there’s a good chance I know someone.

What you can expect

Four promises

01

You’ll always know where you stand

Plain English, no jargon, and numbers explained until they make sense.

02

You’ll hear from me first

If something in the numbers needs your attention, I’ll flag it before it becomes a problem.

03

It’s shaped to your business

Fixed monthly fees, tailored support, and the freedom to move up or down as you grow.

04

I’ll be straight with you

Frank and honest, always. When the numbers call for a difficult conversation, I won’t avoid it.

Hayley Ayres at her desk Hayley Ayres with her laptop
Highly Commended, The Dynamic Awards 2025

Highly Commended, Professional Services

The Dynamic Awards 2025

ICAEW Chartered Accountants Xero Silver Partner Xero advisor certified QuickBooks Gold ProAdvisor Sage Business Partner
What clients say

Rated five stars by 40+ clients

★★★★★

“We have some nuances to our business when it comes to accounting and VAT treatment. Hayley has been great at understanding these and working with us as founders to make the right decisions for the business.”

HHarry HallGoogle review
★★★★★

“Hayley has transformed the way my company finances run. She has improved my cash flow no end with her knowledge of how CIS works.”

AAdam ClareGoogle review
★★★★★

“Hayley is always ahead of the game, which is exactly what you want when choosing an accountant. Highly recommend.”

RRobyn LachGoogle review
Clear, fixed monthly fees

The three packages

Shaped to your business. Move between them as it changes. All prices plus VAT.

Not ready for a package? The Unstuck Session: one hour with me on Teams, £150 + VAT.Book a session

If something’s on your mind, let’s talk.

Three quick questions, then pick a time that suits you.

Not sure yet? Check if I can help.